About Auditel : Privacy Policy

Your Privacy

Maintaining Data Privacy and Data Protection is a priority for Auditel UK Ltd. This Privacy Policy sets out the legal basis on which any Personal Data that we collect from you, or that you provide to us, will be processed by us.

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Any questions relating to Data Privacy with Auditel UK Ltd or this policy should be sent by email to data.protection@auditel.co.uk. Alternatively, you can call Tony Edwards on 01962 863 915.

What personal Information is held

We may collect and process the following data from you:

  • Information you consent to provide Auditel UK Ltd that is required to carry out our obligations arising from any contracts entered between you and us, or potential contracts that may be in liaison between you and us.
  • Information that you consent to provide by filling in forms on our website, or as part of any direct marketing or sales activities. This includes and is not limited to personal information about you such as your name, telephone contact number, geographical address/location, email address and interests. Note: Clear consent information is supplied at point of collection to provide information on the use of data; and a record of the consent is taken at point of collection.
  • If you contact us by telephone or in writing, we may keep a copy of your correspondence or communication.
  • Details of your visits to our website and the resources that you access (via our cookie policy)

If you have provided us with the personal data of another person, there is a clear requirement imposed by Auditel UK Ltd for you to confirm that he/she consents to the processing of his/her personal data and that you have informed him/her of our identity as a Data Controller and the nature of the processing taking place. Records will be retained as evidence of this consent.

How will we use the information we hold about you?

We use information held about you in the following ways:

Performance of a contract – We use information held about you to carry out our obligations arising from any contracts entered between you and us; and to notify you about changes to our services.

Legitimate Interests – We use information held about you to provide you with information, products and/or services that you request from us or which we feel may interest you if relevant to the products or services currently being supplied as part of a contract with Auditel UK Ltd, or in relation to a previous contract with Auditel UK Ltd whereby you are happy to continue to receive such information.

Consent (Direct Marketing) – We use information held about you to provide you with information on products and/or services that you request from us, or which we feel may interest you where you have consented to be contacted for such purposes. Where consent has been provided to Auditel UK Ltd it is a recognised right of the Data Subject that this consent can also be withdrawn. Should you wish to withdraw consent, please email data.protection@auditel.co.uk. Alternatively, you can call Tony Edwards on 01962 863 915.

Consent (Website) – to ensure that content from our Website is presented in the most effective manner for you and your device (please refer to our cookie policy).

We will not share your data with third parties for other marketing purposes unless we have your express consent to do so.

Changes to our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted to this page on our website.

Your rights relating to Personal Data

You have the right to ask us to cease processing your personal data for marketing purposes. We will seek consent (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your data to any third party for such purposes. You can also exercise your right to prevent such processing by contacting us at data.protection@auditel.co.uk.

GDPR gives you the right to access information held about you. Your right of access can be exercised at any time. Auditel UK LTD operate both a Data Subjects Rights procedure and a Subject Access Rights Procedure to ensure that all rights exercised by data subjects relating to personal data are managed appropriately.

From time to time, our website may contain links to and from our strategic partner(s), partner network(s), strategic sponsor(s), advertiser(s) and affiliate(s). If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

Retention of your information

We take appropriate measures to ensure that any information collected from you is kept secure.

Auditel UK Ltd operate a clear Retention policy and associated Retention Schedule to ensure personal data is kept only for so long as is necessary for the purpose for which such information is used.

If any of your personal data changes, or if you have any questions about how we use data which relates to you, please contact us by email at data.protection@auditel.co.uk. We normally update your personal data within seven (7) working days of any new or updated personal data being provided to us, to ensure that the personal data we hold about you is as accurate and up to date as possible.