Powerful new Client Management System launched

Last week saw our Commercial Director, Derek Chisnall, and our Business Systems Manager, Antony May, touring the country for our summer round of Regional Meetings. These are held four times a year in four different locations – Manchester, Coventry, Watford and Winchester – each time. As well as providing opportunities for Auditel consultants to hear from suppliers and update their knowledge of developments across our areas of expertise, these meetings also provide a platform for sharing best practice across the Auditel Network and for launching new tools and products.

The latest launch is a powerful new online Client Management System that has been nearly a year in development by one of our Business Development Teams¹. This new system provides Auditel consultants with a comprehensive, end-to-end client management tool, which incorporates or works alongside existing tools to improve efficiency and  streamline the management of projects. The success of the project has depended on a huge amount of hard work and input from Antony and the BDT, most notably Alan Ford and Mike Andrews, who drove the process of specification, development and testing. It was very gratifying, therefore, to see the incredibly positive response of the Network to the new tool, with over 90% of consultants in attendance keen to start using it straight away. With another new analysis tool in development for launch at the next set of meetings in September, it’s a busy time for the BDTs but a very exciting time for Auditel consultants.

¹ Business Development Teams are small focus groups within the Auditel Network consisting of consultants and members of the Support Team. Their objective and remit is to identify and develop opportunities to bring new services to market and to help develop the tools and training available to Auditel consultants.